Heavy Duty Flood Defence Bulk Sandbags - Ballast

Delivery method

All deliveries are made by an 18 tonne tail lift vehicle, which must have sufficient access to the front of the delivery point and room to manoeuvre around safely. Vehicles will not reverse onto our customers property.

Delivery offload

Hand pump pallet trucks are used to take the pallets off the truck and CAN NOT operate on loose or soft ground.

Sufficient width

Our vehicles require a minimum width of 3 meters for delivery.

Reasonably level ground

We require a reasonable level ground, to fulfil the delivery Ideally we require the road as flat as possible, if in doubt call our sales team.

Free of obstacles

Obstacle free access point for a successful delivery. No low hanging trees or parked cars.

Customers may return the goods at their own expense to the aforementioned address within 7 working days from the day following the date of delivery or we will collect the goods and charge you the cost of return which will be a minimum of £50.00 + VAT per pallet plus any zonal charges.

Returned loads, if cancelled en route, will incur a return delivery charge of £50.00 + VAT per pallet, this will be deducted from any refund due.

Where a delivery cannot be made on the due date due to access issues or unforeseen circumstances we will attempt a re-delivery at your request for a charge of £50.00 + VAT per pallet. If you have any queries relating to this or any other issue please call us on 0330 088 5593.

The customer has the right to cancel any order. However any cancellation must be made prior to dispatch, this means if the product is ordered before 12 O'Clock midday this must be cancelled by 4.00 pm on the same day. If ordered after 12 O'Clock midday, cancellation must be made before 4.00 pm the following day.

Cancellations should be made by telephoning 0330 088 5593 between the hours of 9.00 am and 5.00 pm - Monday - Friday