Delivery
IMPORTANT NOTICE:
Our Offices will be closed for the festive period from 5-00pm Friday 20th December and will re-open on Monday 6th January 9-00am.
All orders placed between these dates will be processed and shipped upon our return. Please note our last day for deliveries will be Friday 20th December therefore:
Standard 2-3-day delivery service must be ordered before 12-00 Midnight on Tuesday 17th December to receive your items by Friday 20th December.
Premium 1-2-day delivery service must be ordered before 12-00 Midnight on Wednesday 18th December to receive your items by Friday 20th December.
There will be no deliveries made between Monday 23rd December and Monday 6th January.
From all of us at The Sandbag Co we would like to wish you all a merry Christmas and a happy new year.
IMPORTANT DELIVERY INFORMATION:
All internet deliveries are made via tail-lift vehicles, as shown in (fig:1).
We do not use cranes or hi-abs under any circumstances for any type of delivery.
All items arrive on pallets.
We do not have a pallet return service; the customer is responsible for disposing of all packaging.
BEFORE PLACING AN ORDER
We use 18 tonne vehicles that requires sufficient access to the delivery point and room to manoeuvre around safely, to avoid disappointment of a failed delivery,
ensure THE OFF-LOADING AREA meets the following FOR a successful delivery.
- A minimum width of 3 metres is required for vehicle access
- Free of any obstacles such as low hanging trees
- Reasonable level HARD SURFACE For off-loading (each Pallet can weigh as much as 1 tonne)
- hand pump trucks CAN NOT operate on soft or loose or soft ground such as grass or gravel
- ALL DELIVERIES ARE MADE KERBSIDE & REQUIRE A SIGNATURE
(unless otherwise agreed and confirmed before hand)
FAILURE TO DO SO MAY RESULT IN RE-DELIVERY CHARGE OF £20.00 + VAT PER PALLET.
For health & safety reasons for you, the driver and the public, it is at the driver’s discretion to deem the delivery point unsuitable for off-loading and are within their rights to refuse to unload any consignments; alternatively, they may suggest off-loading near as possible to the required point where it is safe to do so.
PLEASE NOTE:
Charges will be incurred if you have unsuitable access, if the delivery cannot take place due to these conditions then a minimum £75.00 + VAT per pallet return cost will be incurred, see our full Terms & Conditions for more information.
The Sand Bag Co aim to deliver all goods within 72 hours of receipt of your order.
The Sand Bag Co do not accept liability for any late deliveries for factors outside of our control, such as traffic delays, weather and breakdowns.
fig:1 type of vehicle we use for internet deliveries:
Dimensions of Tail Lift: Width: 2.55m Length: 11.00m height: 4.00m
DELIVERY TIME TABLE
Monday to Friday deliveries - 8:00 am – 6:00 pm
WE DO NOT DELIVER ON BANK HOLIDAYS AND PUBLIC HOLIDAYS
Ordered Day: Monday Midnight to Midnight
Standard Delivery: Thursday/Friday
Premium Delivery: Wednesday/Thursday
-
Ordered Day: Tuesday Midnight to Midnight
Standard Delivery: Friday/Monday
Premium Delivery: Thursday/Friday
-
Ordered Day: Wednesday Midnight to Midnight
Standard Delivery: Monday/Tuesday
Premium Delivery: Friday/Monday
-
Ordered Day: Thursday Midnight to Midnight
Standard Delivery: Tuesday/Wednesday
Premium Delivery: Monday/Tuesday
-
Ordered Day: Friday Midnight to Midnight
Standard Delivery: Wednesday/Thursday
Premium Delivery: Tuesday/Wednesday
-
Ordered Day: Saturday Midnight to Midnight
Standard Delivery: Wednesday/Thursday
Premium Delivery: Tuesday/Wednesday
-
Ordered Day: Sunday Midnight to Midnight
Standard Delivery: Wednesday/Thursday
Premium Delivery: Tuesday/Wednesday